PRIVACY & CONFIDENTIALITY POLICY

Protecting Your Business Assets

At Darkspeed Consulting, we understand the critical nature of your business data. This policy outlines our comprehensive approach to protecting your information.

Last Updated: November 5, 2024

Information Collection

We collect information that you provide directly to us, including: • Name and contact information • Company details and business information • Client project details and specifications • Technical requirements and system architectures • SaaS implementation and configuration data • Communication records and project documentation • Payment and billing information

Consulting-Specific Data

As a SaaS consulting company, we handle: • Client SaaS platform credentials (with secure encryption) • System architecture documents • Integration specifications • Performance metrics and analytics • Technical assessment reports • Implementation strategies • Client trade secrets and proprietary information

Data Security

We implement industry-standard security measures specific to consulting: • SOC 2 compliant data handling procedures • Multi-factor authentication for all client data access • End-to-end encryption for sensitive communications • Secure cloud storage with regular security audits • Client-specific data segregation • Regular security training for all consultants • Incident response and recovery procedures

Subcontractors and Partners

When working with subcontractors or partners: • All third parties sign comprehensive NDAs • Access to client data is strictly controlled • Regular security compliance checks • Clear data handling protocols • Documented oversight procedures We maintain full transparency about any third-party involvement.

Information Usage

We use collected information to: • Deliver consulting services and project deliverables • Manage client relationships and communications • Improve our consulting methodologies • Ensure project success and client satisfaction • Maintain security and compliance standards • Handle billing and administrative functions

Client Confidentiality

Our commitment to client confidentiality includes: • Strict non-disclosure agreements • Project-specific confidentiality terms • Secure handling of proprietary information • Clear protocols for intellectual property • Documented data destruction procedures • Regular confidentiality training for staff

Data Retention

We maintain client data according to: • Specific contract requirements • Legal and regulatory obligations • Industry best practices • Client preferences We provide clear procedures for data deletion upon project completion.

Your Rights

As our client, you have the right to: • Full transparency about data handling • Access to your stored information • Request data modification or deletion • Receive data breach notifications • Review security measures • Regular compliance reports

Policy Updates

This Privacy Policy is reviewed quarterly and updated as needed to reflect changes in our services, client requirements, and regulatory standards. All clients will be notified 30 days in advance of any material changes.

Contact Information

For privacy-related inquiries or concerns, contact our Data Protection Officer at: privacy@darkspeedconsulting.com

For urgent matters, call our dedicated privacy line at: (571) 223-8815